logistics-dashboard-shadcn/PRODUCT.md

Product — FreightOps Control

Status: approved baseline.

Audience and job

Dispatchers and operations leads need to detect exceptions, understand shipment state, coordinate routes and returns, and act with an auditable operational picture.

Primary journeys

1. Scan fleet and shipment health, alerts, and service-level risk.
2. Filter and inspect shipments, routes, returns, and responsible operators.
3. Resolve or escalate an exception and verify the resulting state.

Non-goals

• No marketing landing-page patterns inside operations screens.
• No charts or statuses without definitions, timestamps, and empty/error states.

Success criteria

Critical exceptions are visible quickly, tables remain usable at realistic density, and every action has feedback and audit context.