23 lines
842 B
Markdown
23 lines
842 B
Markdown
# Product — SignalDesk AI
|
|
|
|
Status: approved baseline. Update through a reviewed diff when product intent changes.
|
|
|
|
## Audience and job
|
|
|
|
B2B support leaders need to understand incoming demand, automate repetitive resolution work, and prove service quality without hiding decisions behind AI.
|
|
|
|
## Primary journeys
|
|
|
|
1. Understand the product and its operational value from the launch page.
|
|
2. Inspect a realistic support dashboard with queue, quality, automation, and escalation evidence.
|
|
3. Request a demo with enough context for a useful sales handoff.
|
|
|
|
## Non-goals
|
|
|
|
- No fake live integrations, payments, or unsupported performance claims.
|
|
- No consumer chatbot positioning.
|
|
|
|
## Success criteria
|
|
|
|
The value proposition is clear above the fold, dashboard examples remain credible, and every primary page leads naturally to a demo decision.
|